CustomerRelationship Management (CRM)memanfaatkan teknologi informasi,diperlukan oleh perusahaan, baikskala besar maupun skala kecil danUKM, di dalam proses manajemen, identifikasi,pemantauan, dan …
Customer Relationship Management is a set of practices that enable companies to analyze customer-company interaction with a view to retain customers, increase sales and discover potential customers…