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Logistics Management
The functional activities of logistics are crucial for a firm to meet customer needs, particularly in an increasingly global and complex business environment. However, the basic premises of ‘Stop’ and ‘Go’ still very much apply to logistical activities. That is, as products are moved through the supply chain they are either waiting for the next step in a process or are in transit. Changes in to logistics landscape over the last fifty years include the importance of logistics to the firm; ongoing advances in computer and information technology; a continuing emphasis on quality and customer satisfaction; and a wider appreciation of logistics’ impact on the natural environment.
This new book, Logistics Management, blends traditional logistics activities with these other developments that have made logistics a critical element for business success. It adopts a customer or marketing focus to the subject of logistics, and the wider concept of supply chain management, by recognizing that customer satisfaction is the primary output of logistics activities. The theme of global logistics is integrated throughout the book and is enhanced by discussion of the dichotomy that the European market represents both a common and global environment.
The pragmatic, applied nature of the book and its managerial orientation make it an essential reference book for both students and logistics professionals. Mini-cases and discussion questions integrated throughout each chapter are structured to challenge readers’ managerial skills and examine important logistics issues.
The topics covered in the thirteen chapters include an introduction to the subjects of logistics and supply chain management; logistics customer service, satisfaction and relationships; purchasing and procurement; transportation and outsourcing, warehouse design and management, inventory management and forecasting; operations and materials management; logistics information technology and technology-driven data capture and replenishment techniques; logistics financial performance and financial models; human resources and logistics in the context of knowledge workers, technology and gender; global and international logistics and terms of trade; reverse and sustainable logistics including lifecycle assessments, and a capstone chapter on logistics strategy, risk and resilience.
2023-8-020.1 | 658.5 GRA l.1 | My Library (RAK FISIP 1B) | Tersedia namun tidak untuk dipinjamkan - No Loan |
2023-8-020.2 | 658.5 GRA l.2 | My Library (RAK FISIP 1B) | Tersedia |